Find out what's really hindering your UX
Our approach combines rigor and speed. Heuristic analysis (an assessment based on internationally recognized principles of usability), combined with cognitive walkthrough (a simulation of a new user's journey), allows us to discover pain points, bugs, and hidden obstacles, guided by principles recognized in UX research and practice.
Our approach combines rigor and speed to generate concrete results. The heuristic analysis, combined with the cognitive walkthrough, allows us to observe the product from multiple perspectives and quickly identify critical points.
This way, we detect usability issues and hidden obstacles before they turn into support requests, complaints, or abandonments. The result? A clear and visual map of the areas to be optimized, with priorities and solutions ready to be implemented.
In this way, we answer questions such as:
- What are the main problems that emerge in the interface based on the guidelines and heuristics?
- What aspects seem particularly critical for a potential customer?
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We follow a rigorous and shareable process, consisting of well-defined phases:
- Preparation: Let's define together the objectives and context of use
- Heuristic recognition: we observe UI and UX according to established principles
- Cognitive walkthrough: Let's simulate the real user's journey
- Collection and classification: we categorize critical issues by area, priority and ease of intervention. Each step is documented with numbers and evidence (e.g. X serious problems on Y areas tested, estimated resolution time, impact on users), to guarantee you control and transparency.
A well-conducted expert analysis is not limited to finding errors: it reveals the root causes that generate them. At Conflux, we combine heuristics and walkthroughs to transform every critical issue into an opportunity for concrete and measurable improvement.
Transforming critical issues into opportunities
Behind every improvement there is careful analysis. The Expert Review produces tangible improvements, identifies invisible critical issues and enhances overall performance thanks to targeted actions.
average conversion rate increase
reduction of errors and blocks in critical user paths
increase in satisfaction and perceived confidence
Rely on an analysis that goes beyond the surface, analyzing behavior and real context.
With clear, visual, and action-ready integrables, our Expert Review isn't just an audit: it's the first step toward a more efficient, intuitive, and success-oriented UX for your product.
