Back to all services
First Click Test

The first clear click, a smoother experience

The First Click Test shows you if users find the right path right away. Speed up browsing, reduce errors and increase usability: so every interaction becomes an opportunity for conversion and trust.

Test the first step, improve the whole experience

The First Click Test is essential to improve the browsing experience. With this test, we can quickly check if users easily find what they are looking for, thus optimizing usability and reducing interaction errors.

  • We analyze the first click of users to evaluate the ease of navigation, immediately identifying any problems and improving the paths to access information.
  • An intuitive interface increases user satisfaction, reducing the abandonment rate and increasing the time spent on the site.
  • The data collected allows us to constantly improve the interface, making targeted changes to offer an increasingly fluid and satisfying experience.
Italo logo - Conflux UX design client
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Octo logo - Conflux UX design client
Standing apart requires being exceptional. Embrace your innovative side with Steezy.
Corneliani logo - Conflux UX design client
Dare to be remarkable if you want to make an impression. Embrace creativity with Steezy.
Mooney logo - Conflux UX design client
Being extraordinary is the key to being noticed. Embrace your inventive spirit with Steezy.
ENEL logo - Customer Conflux UX design
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
WIDE Group logo - Conflux UX design client
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Sisal logo - Conflux UX design client
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Top Pharmacy Logo - Customer Conflux UX design
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Moncler logo - Conflux UX design client
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Saddle Logo - Customer Conflux UX design
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Ania logo - Conflux UX design client
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Nike logo - Customer Conflux UX design
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Italo logo - Conflux UX design client
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Octo logo - Conflux UX design client
Standing apart requires being exceptional. Embrace your innovative side with Steezy.
Corneliani logo - Conflux UX design client
Dare to be remarkable if you want to make an impression. Embrace creativity with Steezy.
Mooney logo - Conflux UX design client
Being extraordinary is the key to being noticed. Embrace your inventive spirit with Steezy.
ENEL logo - Customer Conflux UX design
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
WIDE Group logo - Conflux UX design client
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Sisal logo - Conflux UX design client
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Top Pharmacy Logo - Customer Conflux UX design
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Moncler logo - Conflux UX design client
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Saddle Logo - Customer Conflux UX design
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Ania logo - Conflux UX design client
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Nike logo - Customer Conflux UX design
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
A targeted, structured and decisive test

The First Click Test is not just a check: it's a small laboratory that reveals if the interface really guides people.

Here are the key steps in our validation process:


  • Definition of the test objective: let's choose what we want to verify: navigation, labels, clear paths.
  • Prototype construction: we use mock-ups, wireframes or interactive prototypes.
  • User sample selection: we identify real target users, representative of your audience.
  • Administration of the test: remote or in-person sessions, asking users to perform a specific action.
  • Detection of the 'first click': we collect specific data (click heatmap, tracking, logs).
  • Immediate analysis: we identify patterns, frequent errors and problematic positions.
  • Iteration and optimization: we're making quick changes to improve the experience.
  • Follow-up validation (if needed): replicate the test after the changes to confirm the improvements.

The first click says more than it seems: if the user starts off on the right foot, the entire journey becomes smoother. The First Click Test allows us to immediately understand if the interface is leading in the right direction, avoiding loss and frustration. With a few targeted data, we can optimize browsing and increase user confidence right from the start.

Damiano Pasquini
Product Designer in Conflux
Benefits

A clearer interface, a safer user.

Analyzing the first click means understanding where your user is going from the first moment. This test improves usability and makes every interaction clearer: less frustration, more trust, and greater conversion from the start.

-30%

reduction in the abandonment rate in early interactions

+25%

increase in users who immediately find what they are looking for

+20%

increase in time spent in strategic areas, thanks to more effective routes

The first click doesn't lie

The First Click Test doesn't just measure a gesture: it measures the clarity of your entire digital service.

We help you analyze where the user clicks first to design interfaces that eliminate doubts, reduce errors and improve every next step.